Support
One person builds and answers Puff Counter. Write to ridvan.uyn@gmail.com and the reply comes from the developer.
Before you write
Including these details gets your problem fixed in one round instead of three:
- Your device and iOS version (Settings → General → About).
- The app version, shown at the bottom of the Profile tab.
- What you expected to happen, and what happened instead.
- A screenshot, if the problem is something you can see.
Subscriptions and refunds
Puff Counter Premium is billed by Apple, not by us. Manage or cancel it in Settings → your name → Subscriptions on your iPhone. Refunds are handled by Apple at reportaproblem.apple.com. If you bought Premium and the app still shows it as locked, open the Profile tab and tap Restore purchases first — that fixes almost every case.
Your data
Your puff history, goals and streaks live on your phone. To ask what is stored about your account, or to have it deleted, email ridvan.uyn@gmail.com from the address linked to your account. See the Privacy Policy for what is collected and who processes it.
Something else
One note about health
Puff Counter is a habit tracker, not medical care. If you are using nicotine replacement therapy or prescription medication to quit, follow your clinician's plan — the app's taper is there to support it, not to replace it.